Social Media Strategy & Content Services

Social Media should actually work for your business

At Seventeen Social, every service is designed to do just that. Strategy sits at the heart of social media success, helping it to feel simpler, more focused and better aligned with your business goals.

Anyone can post, but using social media to support your business takes more thought. With over a decade leading in-house strategy for global brands, alongside agency experience and my own creator insight, I help independent businesses understand the role social media should play and build a strategy to achieve it.

There are no recycled templates or generic recommendations. The support you receive will be tailored to your business, clearly explained and focused on helping you create content that performs.

Whether you’re starting from scratch, feeling stuck or ready to scale, there’s a service for you. If you can’t see exactly what you need, get in touch.

Explore my signature strategy-led services below.

Strategy-Led Social Packages

  • Signature Social Media Strategy Newcastle

    Signature Strategy Service

    Ready to stop winging it?

    A holy-grail, data-driven social media strategy you can put into action and build on over time.

    Who it’s for:

    Business owners or creatives who are ready to take their social media more seriously and want a senior expert to map out the way forward.

    You’ll get a strategy shaped around your business and goals, without signing with an agency or committing to an ongoing retainer.

    What’s included:

    • 90-minute detailed consultation and questionnaire

    • A full audit of your current social media presence

    Complete Social Strategy:

    • Brand positioning & messaging

    • Audience personas

    • Content pillars & key themes aligned with business goals

    • Competitor & aspirational account analysis

    • Strategic layered roadmap

    • Content framework & application based on audit data

    • Custom content examples to bring strategy to life

    • 10 content ideas to get you started with detailed instructions

    Because posting alone is not a strategy.

    Price: £1100 - £1450 depending on depth and number of profiles

  • Social media content strategy Newcastle

    Strategic Content Plan (Done For You)

    Take the guesswork out of what to post.

    A month of content planned around your brand messaging and business priorities, with ready-to-go ideas detailed for you to create.

    Who it’s for:

    Those who want a month+ of creative ideas based on your brand and what you want social media to support, not a list of trends that could belong to anyone.

    What’s included:

    • A planning consultation and questionnaire

    • A review of your brand messaging, current content and priorities

    • 1 month strategic content roadmap & applied framework

    • 15-20 tailored content ideas

    • SEO & engagement input

    • Detailed direction for content creation and execution

    • A handover call to talk through the plan

    Your month of content, mapped out.

    Price: £650 - £950

    *Content creation done for you is an additional cost and subject to availability

  • Social Media strategy consultation

    Strategy Power Hour

    One hour: your questions answered.

    Expert advice on the social media questions or problems you need help with, without an ongoing commitment or agency fees.

    Who it’s for:

    Anyone who could benefit from an experienced second opinion. That includes business owners at any stage, in-house marketers, creators, influencers and social media professionals.

    What’s included:

    • A focused consultancy session on the social media topic of your choice

    • A pre-call questionnaire so I can prepare in advance

    • Follow-up notes and an action plan within 48 hours

    You will leave this call/meeting feeling inspired and motivated.

    Prices:

    Business Edition: Up to 2 people can join. 60-75 minute session. £150

    Creator & Side Hustle Edition: Creators, side hustlers, solo founders. £75


  • Social media Audit Newcastle

    The Social MOT

    Not sure what’s working? Let’s find out.

    A detailed social media audit for businesses or individuals.

    Who it’s for:

    Anyone who wants to understand how their social media is performing, what needs improving and where to focus next.

    What’s included:

    • A full review of your chosen social media accounts

    • Profile, content and performance analysis

    • A review of how your social media supports your wider goals

    • Competitor and aspirational account analysis

    • An action plan covering immediate fixes and longer-term improvements

    • A handover call to talk through the findings

    Learn what’s working, fix what isn’t.

    Price: From £350

  • Social Brand & Messaging Toolkit

    Because your content is only as strong as your message.

    A practical toolkit to help you bring your new brand to life on social media.

    Who it’s for:

    New brands preparing to launch or rebrand on social media, or existing businesses that only post when there’s something new to share.

    It’s also for anyone whose social media feels inconsistent, lacks structure or doesn’t quite sound like their business.

    What’s included:

    • A discovery consultation and questionnaire

    • A review of your existing brand and social media presence

    • Brand story mapping specifically for social media

    • Key messages and recurring topics to use across your channels

    • A social media voice and tone guide

    • Profile and bio messaging recommendations

    • 10 tailored content ideas for your launch or to get your existing accounts moving again

    Price: £400 - £600 depending on the number of channels and level of support required.

    *Content creation done for you is an additional cost depending on availability

  • The Content Kickstart

    Struggling to post consistently?

    Let’s give you something to work with.

    Who it’s for:

    Small businesses and creatives who want to create their own content but need help deciding what to talk about and where to begin.

    It’s ideal if your posting has become inconsistent or disconnected from what your business is trying to achieve.

    What’s included:

    • A 60-minute content planning session

    • Three or four content themes based on your brand and business priorities

    • 10 tailored ideas across Reels, carousels and static posts

    • Suggested hooks, key messages and formats for each idea

    • Social search and SEO guidance

    • A written summary to refer back to after the session

    Price: £395

    Done-for-you content creation can be added as a one-off package, subject to availability.

Content Creation Projects

Flexible content creation for a project, specific campaign, event or special occasion.

I work with businesses, brands, community groups and individuals on one off projects. That could mean creating a series of videos over several weeks or coming along to capture everything on the day.

The Social Second Opinion

A confidential 1:1 session for when you want an experienced view before hiring someone, signing a proposal or changing your current social media set-up.

I’ll look at what you have in place, listen to what’s concerning you and give you an honest opinion on whether it’s working for your business.

What’s included:

  • A pre-call form so I understand the situation in advance

  • A review of your current internal or external set-up

  • A 60–75-minute confidential call

  • Honest feedback and practical recommendations

  • Follow-up notes covering what to ask, check or do next

Who it’s for:

  • Founders who aren’t sure whether their freelancer or agency is the right fit

  • Teams preparing to recruit but unsure what experience or skills they need

  • Business owners receiving plenty of posts but not enough strategic input

  • Anyone who wants an expert opinion before making a decision

Questions you might want help with:

“I’m not a social media expert, how do I know whether this is right?”

“The proposal looks good, but is it what our business actually needs?”

“What should I be asking before I agree to this?”

Price: From £250, depending on the set-up being reviewed.

Optional Add-Ons

Document Review: £95

Send me a job description, agency proposal, presentation or social media policy before you publish, sign or agree to it. I’ll highlight what’s missing, what needs questioning and whether it reflects what your business needs.

Price covers one document of up to 15 pages. Longer or multiple documents can be quoted separately.

Content Review: £125

I’ll review up to one month of content from one social media channel and assess whether it sounds like your brand, supports your wider goals and gives your audience a reason to engage. I’ll also explain what could be stronger.

Additional channels or larger volumes of content can be quoted separately.

Sounding Board Services

Because sometimes you just need a second opinion from someone who actually knows their stuff.

This Strategic Sounding Board service is for when you already have a team, an agency, a content creator, or you’re thinking about hiring someone, but want an experienced view from outside the business.

Seventeen Social isn’t here to replace your team or existing partnerships. I can help you get more from them and sense-check the work that’s already happening.

Whether you’re working with a content creator, choosing or changing agencies, or recruiting in-house, you might be asking:

Is this the right fit? Are we making the right decisions? Is this value for money?

Are we getting what we need as a business?

With more than 15 years of real-world social media experience, I’ll work behind the scenes and give you straightforward, honest advice.

“When we were first starting our business, Steph was amazing, giving us her time that was incredibly valuable to us as a company. Her knowledge of the social media landscape is second to none and she knows how to perfectly tailor your online presence to get in front of the right customers. She's incredibly passionate and will help you no end!”

— Mark M, BlueHare Films Ltd

social media consultant newcastle

Questions before getting started?

Get in touch.